If you’ve been anywhere near the software world in the last decade or so, you’ve certainly heard about the overlapping development methodologies variously known by Agile, scrum and other terms. Our presenter at the March 1 chapter meeting, Shari Clare, recently came off a gig where she was the sole tech–writer supporting a crew of 300 software developers. She says that to survive there, she snuck in some unsanctioned Agile practices just to get a handle on the workload. Continue reading
What makes an industry leader in the area of information development? What practices are critical to the department’s success and predictors of the quality of content produced? For over 20 years, Comtech and the Center for Information Development Management (CIDM) have partnered with leading information development organizations to assess and monitor the characteristics that define process maturity in the creation of technical content. Tools, technology, and user expectations continue to evolve the content we produce. Similarly, the processes followed while creating that content should also adapt. To respond to changing demands, we must leave behind our old concepts of information development management and adopt new definitions of process maturity. Based on continuing conversations with leading information development organizations, this presentation examines key performance indicators for 10 characteristics that define mature organizations in today’s market.