Category Archives: Meeting Archive

E Pluribus Unum — Out of many deliverables, one story – 2 Nov 2017 [Meeting]

Just because you have multiple audiences, multi-faceted products, a wide range of deliverables, and a variety of publishing channels doesn’t mean you don’t need to tell a coherent story.

Business users, administrators, and developers may all have different parts to play, but their success, and therefore the success of your product, depends on all the pieces of the project fitting together to form a complete solution.

This presentation describes how FICO is defining a content strategy to address the diverse needs of the many users of the Decision Management Suite. Continue reading

The Education of a Tech Writer — Never Ending – 5 Oct 2017 [Meeting]

What must you learn (and keep current in) to be a technical communicator?  What are the required skills, tools, and terminologies and complexities of the industries, fields, and topics in which you are working?  

There’s more to technical communications than how it is presented in academia and business—both sides are frequently unaware of the requirements of this profession. What is out there, and where are we now?

This discussion looks at technical communication only from the perspective of the writing and editing, and not from illustration or programming needs.

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Intercultural Communication and Business – 7 Sep 2017 [Meeting]

In today’s global economy, what are the common pitfalls and errors that occur in intercultural work environments? Why do they occur, and what strategies help to avoid and resolve these types of issues? This talk will explore the impact of intercultural communication issues on business situations, the roots of intercultural miscommunication, and strategies for overcoming issues that can arise in international work environments. Topics will include practical cultural analysis, adapting communication and business strategies for success, and building cohesive international teams.

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