Structured-content methodologies, in particular DITA, have spread inexorably through the tech–comm world over recent decades. At the EBSTC’s April 5 get-together we heard from a street–smart DITA consultant about how the methodology affects not just technical documentation, but also how companies organize themselves and operate. Our guest speaker was Dawn Stevens, who last year took over at Comtech Services, the influential Denver–based DITA consultancy started by JoAnn Hackos.
Open source software projects provide writers (and software engineers) opportunities to develop their skills, make meaningful contributions, and produce authentic work samples. These projects are almost always looking for people to help out, including writing documentation and testing. But how do you get noticed when the primary communication channel is a mailing list, and no one knows who you are? Learn how Gale Naylor leveraged her open-source experience to change careers and become a full-time technical writer at Facebook.
Summary: As a 35-year tech comm vet, Nicki Davis knows a thing or two about how to help engineers improve their designs to enhance user experience. Her presentation on January 4 revealed how technical writers can contribute, and inspired more than a few nodding heads, war stories and chuckles. Read more…
Are tech-writing and marketing doomed to forever mix about as fluidly as, well, oil and water? If you were at the East Bay STC’s Feb. 1 dinner get-together, you heard a technical-marketing guru provide a more harmonious perspective.
Our presenter, Floyd Earl Smith, works at NGINX (pronounced “engine-x”) and bears the title Director of Content Marketing, which he comes to after gigs as a senior tech-writer at Apple, Google, Visa and AltaVista.
If you’ve been anywhere near the software world in the last decade or so, you’ve certainly heard about the overlapping development methodologies variously known by Agile, scrum and other terms. Our presenter at the March 1 chapter meeting, Shari Clare, recently came off a gig where she was the sole tech–writer supporting a crew of 300 software developers. She says that to survive there, she snuck in some unsanctioned Agile practices just to get a handle on the workload. Continue reading