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Thursday, March 6, 2008
"Trends
in Technical Communication:
Couples Who Work Together"
By a Panel of STC
Members
Moderated by Ann Adams
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Program
Description
The March meeting features our annual panel discussion on
Trends in Technical Communication. This year, we have something
a little different for you. We will be hearing from two couples
who have chosen to work together in the field of technical
communication. Who better to share their insights than these
hardy souls who have developed their special skills and knowledge
into the family business? We will hear how they developed
those skills and how they work as a team. Our panelists have
deep roots as consultants in the Bay Area and have graciously
agreed to tell us how they see their — and by extension
— our future shaking out.
What would you like to know? Your moderator, VP of Programs
Manager Ann Adams, has questions for Jim Bisso and Victoria
Maki of Bitzone LLC and Carl Mountford and Gwaltney Mountford
of the Mountford Group, Inc.
Don't miss this opportunity to ask your burning questions
and discuss trends with this exciting set of speakers.
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About
our Presenters
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For the past 20 years,
Carl and Gwaltney Mountford have provided consulting
services to a number of companies in a variety of industries
through their company, Mountford
Group, Inc. Predominantly a software development
company, the Mountford Group specializes in designing
and implementing data warehousing, web applications,
and business systems. Between them, Carl and Gwaltney
have all the skills needed for the full system development
life-cycle — Carl specializes in analysis, design
and implementation; Gwaltney in project management,
business analysis, communication, and user interface
design.
They have worked together on a number of projects, including
an activity based costing prototype for Pacific Bell,
a hospital reporting system for the State of California,
a prescription database for Syntex, and a reservation
& scheduling system for airport shuttles. Currently,
they are about half way through a multi- year project
with the San Francisco Public Utilities Commission to
build a data warehouse that houses all data about their
electric energy generation and load (from forecasting
and scheduling of generation and load, to settlements
and billing) and structures it for analysis and reporting.
They have also had a number of contracts where they
have worked separately. Do they find the benefits of
working together outweigh the draw backs of spending
24 hours a day together? Come to the meeting and find
out.
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Gwaltney and Carl in Russia
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Victoria (Viki) Maki,
M.B.A., is president of Bitzone LLC, a technical
publishing and training company. She has almost 20 years
of experience as a trainer and technical writer. She
has written and designed software manuals of all kinds,
marketing materials, online help systems, websites,
white papers, and training materials. Her clients include
Chevron, Visa, Oracle, Pacific Bell, and other enterprises,
both large and small.
Viki and her husband, Jim Bisso, co-manage the Silicon
Valley STC Chapter Technical/API Docs SIG and are co-authors
of "Documenting APIs: Writing Developer Documentation
for Java APIs and SDKs," which is available at
http://www.bitzone.com.
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James Bisso, M.A., has
20 years of experience writing API documentation for
such companies as Oracle, Sun Microsystems, Inprise,
and Taligent. He has taught computer science and documenting
APIs at UC Berkeley Extension, Golden Gate University,
Mills College, and the University of San Francisco.
James has also been a corporate trainer for Oracle University
and Bitzone LLC. He is currently CTO of Bitzone LLC.
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About our
Moderator
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Ann Adams has been an active
volunteer with the chapter from the first meeting she attended last
June, where she volunteered to become Hospitality Manager.
Before coming to the Bay Area, Ann was active in the Los Angeles
chapter, serving as Membership Manager. Ann plans to include more
technical topics at our meetings, along with the tried-and-true
soft skills and trends topics. The technical programs she attends
in the Silicon Valley have given her fresh ideas for Ann is a Senior
Technical Communication Specialist with Kyocera Technology Development
in Concord. The group supplies software for Kyocera's global printer
business. She is working on improving translation processes and
implementing topic-based authoring within a content management system.
Ann found her current position through a posting at the Career Center
on stc.org. position through a posting at the Career Center on stc.org.
Her employer is very supportive of her STC activities and underwrites
her annual dues.
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Last
updated:
Monday, March 15, 2010 11:56 AM
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