Chapter Meeting Information

Date

Speaker

Topic

April 1

Clark N. Quinn, Ph.D. Director of User Experience at Knowledge Anywhere

Usability Issues

Clark joined Knowledge Anywhere as a key learning consultant in 2002. Clark has been leading educational system design for over 20 years, working with business, education, government, and the not-for-profit sectors to develop innovative applications that meet real needs. Clark is a recognized scholar in the field with an extensive publication and presentation record, and has held positions at the University of New South Wales, the University of Pittsburgh's Learning Research and Development Center, and San Diego State University's Center for research in Mathematics and Science Education. Clark earned a Ph.D. in Cognitive Psychology from the University of California, San Diego, after working for DesignWare, a visionary educational software company. He has been responsible for the design of award-winning online content, educational computer games, and websites.

May 6

Linda Urban, UC Berkeley Extension

Information Architecture

Linda is an award-winning technical writer, help author, and instructor. She has more than 20 years of experience in designing and developing technical information, including online help, user guides, reference information, and training. She also works with writers and teams to improve the quality of their documentation, focusing on both usefulness and usability. Among the courses that she teaches at UC Berkeley Extension are Information Architecture, Usability, and Online Documentation.