An Online Project Information Solution
Don Huntington provides an example of a project web page as well as tips and tricks for using this reporting method.

Single-Sourcing, XML, Alphabet Soup – Help!
Kristine Hahn of the San Francisco Chapter writes about the acronyms involved in understanding XML and introduces a new tool for creating online help.

Dare to Be Dumb (and Write Usable Error Messages)
Rusty Jorgensen of the Northbay Chapter challenges writers to move from writing error messages to information messages by asking the hard questions.

Acting Locally, Thinking Globally in Literacy Outreach Project
T.R. Girill reports on the Technical Literacy Project and the national attention it is attracting.